
Platinum Pools Corp. provides hot tub repair, pool repair, and maintenance services to homeowners across the Massachusetts North Shore.
This family-run company handles everything from spring openings and fall closings to hot tub repair and troubleshooting valves, skimmers, and other pool equipment. The team is available by phone or email during business hours, and current clients can call for emergency assistance 24/7. A technician dispatch is available after hours for urgent issues, and an emergency service fee applies.
Customers appreciate the educational approach of the father-and-son team. One homeowner called because a skimmer was not drawing water after opening the pool, and the technician arrived the next day. It turned out to be a simple valve problem, but the technician took the time to explain how the whole system works. He also shared helpful hints for opening and closing the pool. Another customer described the team as super friendly and praised the service for helping them in a pinch. The company holds a 4.0 out of 5 from 4 Google reviews.
🚚 Pool openings and closings with seasonal reminders 🔧 Troubleshooting and repair of skimmers, valves, and water flow issues 💡 Clear education on pool systems, filters, and pump operation ☎️ 24/7 emergency phone line for current clients, with dispatch available ⭐ Knowledgeable father-and-son team that takes time to explain repairs 🏠 Relied on by homeowners, pool owners, and families across the North Shore
Serving Rowley and the surrounding Massachusetts North Shore communities, including nearby towns where pool season brings spring openings, weekend barbecues, and backyard relaxation. Whether you need a quick hot tub repair before a family reunion or a full system check before the heat arrives, Platinum Pools Corp. can help.
Call (978)9485133 to check availability and request a free quote.

Reviews sourced from Google Maps and displayed for informational purposes.
4 reviews
Platinum Pools was excellent! This father/son team is very knowledgeable and friendly. I called them because I was having a problem with one of my skimmers not drawing water when I opened up the pool. They came out next day, and it ended up being a simple problem with the valve, but they took the time to educate me on my whole system and give me hints for opening and closing the pool. I'll definitely use them again and highly recommend them to everyone.
Amazing customer service. Super friendly! Helped me out in a pinch. I can't recommend them enough!
I had a very disappointing experience with this company. A staff member came into my backyard and was screaming, which was completely unprofessional and made me very uncomfortable. When I noticed I had been charged for chemicals that I believe were never added to my pool, I called the company and politely asked about it. Instead of addressing my concerns professionally, the woman I spoke with yelled at me, accused me of lying, and dismissed what I was saying—even though I have video from my sec…
Everything you need to know about hot tub repair
Yes, Platinum Pools Corp. is based in Rowley, Massachusetts and serves homeowners throughout the Massachusetts North Shore. The company handles pool openings, closings, water chemistry, and equipment troubleshooting for residential clients. A typical visit includes inspecting valves, pumps, and plumbing before explaining the findings. One reviewer noted the crew arrived the next day and educated them on their entire system. For hot tub repair and spa questions, call (978)9485133 to confirm coverage in your area.